Privacy policy website
We use both manual (like enabling you to report such behaviour through Player Support tickets) and automated (such as machine learning) tools and techniques to support these efforts.
I. Anti-Cheat & Fraud Prevention
We always seek to offer players a fair, fun, and competitive gaming experience on our services. Our Terms of Service strictly prohibit use of unauthorized third-party programs that interact with our services, including mods, hacks, cheats, scripts, bots, trainers, and automation programs. When you create or use a account, purchase things from us, play our games, or otherwise interact with our services, we may use anti-cheat and fraud prevention technologies that may make automated decisions based on the info we collect from or about you (see Info We Collect). We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation (e.g. to keep our Services secure), and/or because we have a legitimate interest (e.g. understanding how our Services are used, keep them secure and improve them).
II. THIRD-PARTY AND SERVICES
Summary: We allow interactions with third parties to make your experience button and other widgets). These features may collect info about your interactions with them and our services, and may use technologies like cookies to function properly. How third-party companies process and control your info is controlled by their own privacy policies.
Cookies & Related Technologies. our services contain cookies, web beacons, and other common technologies that help us collect and analyze info in connection with your visit (see Info We Collect Automatically). Third parties (like analytics providers or ad authorities in those other countries may be entitled to access your personal info. We’ve implemented and maintain a framework consistent with applicable law and this notice for transfers of info outside the country of collection.
The precise periods for which we keep your personal information vary depending on the nature of the information, why we need it and relevant legal or operational retention needs. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to a contract or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, the retention period mandatory communications that are part of our services, like important account-related notices.III. DATA COLLECTING
Summary: The purpose of this policy is to provide you with all the important information and explanations about how and why some of your data may be collected and processed by us when you use one of our applications. This privacy policy governs and details the main principles that we apply to the data we collect and process to: develop and publish mobile apps("Apps and games"),
This policy also aims to remind you about your rights and to provide you with all the elements you need to exercise them.
Should you have any questions related to this policy or our practices around privacy and data protection in general, please don't hesitate to contact our developer team via the developer email on the application page.
Why do we collect data from our apps and games?
When you install and use our mobile applications, we can collect and process some of your data for different legitimate purposes.
You will find below explanations regarding the reasons why we may collect data and the legal bases we rely on in each case.
To provide you with the services you asked for.
(e.g., knowing that you completed the first level to allow access to the second one)
Legal basis – such data processing is strictly necessary for the service(s) asked
To run analytics and understand how users interact with our product and services in order to continuously improve it
(e.g. identifying that a feature is annoying for users or that a level is too difficult for most gamers)
Legal basis - Express consent. We only processes or shares personal data collected through our apps for analytics purposes once you express your consent through the pop-up notice included in our apps.
For all data processing activities that rely on users’ consent, you can withdraw your consent at any time from the “settings” page in our various applications.
What data do we collect from its apps and games?
For all the purposes listed above the data that we collect is limited to:
The apps you are using
Your IP address
Your Mobile Advertising ID (Apple IDFA or Google AAID - which are technical identifiers developed by mobile operating systems for advertising purposes which remain under your control and can be reset or erased at any time in through your device settings)
Technical information about the device you use and your connection (user agent, type of connection, time stamp)
Data pertaining to your activities on our applications and notably the way in which you interact with our applications (for instance, how and when you use our applications)
With who may your data be shared & why?
We do not share your personal data with third parties without your prior consent.
When you consent to the collection of data for advertising and analytics purpose, we may share the data listed above with the following categories of recipients:
Those partners usually collect data via their own tools (Software Development Kits or “SDK”). You will find a list of our partners implementing advertising SDKs through our applications and the privacy policies of their services that describe their practices and allow you to exercise your rights directly toward them hereafter:
Analytic companies: that provide us with tools and technologies that allow us to better understand how users interact with our services and will help us improve it. Those partners also usually collect data via their own SDKs. You will find a list of our partners implementing analytical SDKs through our applications hereafter:
Authorities: only to the extent we are obliged to by applicable laws and regulations.
Children data
We never knowingly or willingly collect any personal data concerning children under 16 years of age.
What rights do you have?
Consent withdrawal and opt-out of sale of information
You can change your consent status at any time from the Privacy Settings available in our mobile games and applications.
Please note that if we do not sell the personal information of our users, we may share it with third parties such as analytics and advertising companies in order to improve and personalize your experience and adapt the content and ads of our services.
Adjusting your consent settings within our apps and games, will allow you to block the collection of data for these purposes and will de facto prevent the sharing of information with our analytics and/or advertising partners.
Access right
Upon request, we will provide you with information about whether we hold any of your personal information. You may access or request deletion of your personal information directly in our mobile apps or by contacting our developer team via the developer email on the application page. We will respond to your request within a reasonable timeframe.
Rectification and erasure
You may request us the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data. You may also request us to erase without undue delay your personal data when it is no longer necessary for us to retain such data.
In order for your data to be erased or rendered inaccessible you can either: Reset your mobile advertising identifier (IDFA on iOS, GAAID on Androïd) or activate “Limit Ad Tracking” in your device’ settings in order to make previously collected data non-linkable to you or your device anymore and limit further data collection if you choose to enable the “Limit Ad Tracking” option
Contact our developer team via the developer email on the application page, in order to have the data previously collected by us on you and/or your device permanently erased or anonymized
Portability
Upon request, we will provide you with the personal data that you provided to us and, if possible, will communicate this information directly to another data controller of your choice in a portable format when the processing is based on consent or contract.
IV. SECURITY
Summary: We’re committed to securing player info and complying with our obligations towards applicable data protection laws, but can’t absolutely guarantee the security of any data we collect from you. By choosing to share info with us (or anybody else online these days), you’re acknowledging this risk.
We use appropriate physical, technical, and organizational security safeguards to help protect your info from unauthorized access, use, or disclosure both during transmission and in storage. For example, we use computer systems with limited access in controlled facilities to store info. We also use technologies like encryption and hashing to protect some of the info we collect.
However, please note that no server, communications network, or data transmission over the Internet is 100% secure. Our services are no exception. We can’t guarantee the security of any info transmitted through our services and make no assurances about our ability to prevent any such loss or misuse.
It’s up to you whether you’d like to share info with us; if you do, you’re acknowledging that you’re doing so with this risk.
V. UPDATES AND REVISIONS
Summary: We’ll make changes to this policy over time to keep you better informed about how we handle player info.
We’ll update our privacy notice from time to time to reflect changes in troubleshooting guides here.